Wednesday, June 14, 2006

Having cleared minds not to resist change, how do you maintain a culture of consistency that allows the company to attain its long term goals? (Pat)

Consistency is not just about behaviours but also about systems, processes and procedures. If people are open to the idea of change, doing something differently, but for example, the admin systems or supplier arrangements or customer interfaces don't support the new way, then it'll be almost impossible to keep your people engaged in the new direction.

The most significant contributor to culture is the way people actually behave not necessarily what the 'rules' require. So consistent approaches by managers, all managers from top to bottom, is essential. That's where strong leadership becomes essential, to not only model the way but be prepared to make tough decisions about managers and others who by their behaviours, sabotage change initiatives.

CLUES Passion Persistence Performance

In this latest edition of CLUES, check out the role of passion at work - how it can drive us to success or failure.

Friday, June 02, 2006

CLUES Do your people love or hate their jobs?

Listen to the latest edition of my e-zine and find out why some people leave their jobs and what you can do about it